Seeing the world through the Nurse's Eye

Category: Nursing in England (Page 2 of 2)

Not to teach you to suck egg…

Becoming a nurse in the UK is not a clear path. It can take many different routes. I see nursing through the prism of my training. A similar view but slightly distorted, with the light bent I see it a new.  Through conversations with staff members and through my own induction training I am learning a great deal what it means to be a nurse in England.

First, being a nurse in the UK does not hold the prestige as in the USA. We are literally blue collar workers. The task hands of the doctor. Professionalism in nursing is a new but growing concept. People choose nursing not for the money or benefits but for the desire to help. To learn the science of caring. And you hear that spirit in the nurse humming a favorite tune to her patient or when everything is stopped to make a strong cup of tea for a patient knowing, that is what truly what they need. I am surrounded by kin and it feels good.

Like most things in life right now COVID directed my induction training. Computer base modules dictated most of the mandatory training except for one in person day.  Even though computer training was grueling, I did learn new things. And familiar topics were presented under new light during the in person training..

What is Safeguarding?

Safeguarding is a new topic that may not have a US equivalent. Safeguarding is a term used in the United Kingdom and Ireland to denote measures to protect the health, well-being and human rights of individuals, which allow people — especially children, young people and vulnerable adults — to live free from abuse, harm and neglect.  If your internal alerts goes off you are required to fill out an online form that activates necessary resources to the person in need. I did not mind the long online training. I have come to view it as a safety net created by the government for those in need. The concept took rise after the death of Maria Cowell at the hands of her stepfather. Gaining traction with United Nations Convention on the Rights of the Children in 1990 which states that children are treated as human beings with a distinct set of rights.

Six Principle for Protection

The UK government created six principles to better guide the protection of not only children but vulnerable adults. First, empowerment: supporting and encouraging people to make their own decision. Second prevention, highlights the importance to take action before harm occurs. In the A&E we monitor harm such as such as neglect, obesity or tooth decay. Third, and perhaps more obvious, is protection. Protect child or vulnerable adult from violence, physical or emotional harm including providing support and appropriate representation if needed.  Protection not only from their parents or family but anyone that comes in contact with the person. Fourth proportionality, taking the least intrusive response to the risk presented, you will only get involved little as needed. Fifth and sixth are accountability and partnership. Working together and allocating responsibility to everyone involved or in contact with person in question.

Safeguarding lies not only in the hands of health care providers including paramedics but police, social workers and teachers, a collaboration for the vulnerable. The system itself consists of a team of agencies which work together giving children the childhood they deserve. Does this exit back home?

UK parliament in 2015 added another branch to safeguarding. Part of the Counter-Terrorism and Security Act 2015. It states “healthcare providers have due regard to the need to prevent people from being drawn into terrorism.” It’s designed to tackle the problem of terrorism at its’ roots. Preventing people from supporting terrorism or becoming terrorists themselves. An added layer of responsibility for healthcare workers but one I personally welcome.

The safeguarding system and process has intrigued me. And will continue to research and hope to bring that knowledge back home.

What is good end of life care?

A sliver of new material was the mandatory training about end of life care. A reminder to health care providers of all levels that death is a normal, gentle process if allowed to occur naturally. The course focuses on reclaiming the dying process. We learn fifty percent of death occurs in hospitals but not fifty percent of the population want to die in a hospital.  Most people want to be in familiar surroundings with family and friends.  The ice is broken on this difficult topic creating an ease for further discussion.

Checking for Life

Basic Life Support (CPR) traditionally trains you to check for breathing by placing your cheek against the victim’s lip, simultaneously looking for rise and fall of the chest wall.  We are in COVID times now. You wear a gown, a mask, face shield and must attempt to maintain a safe distance from the unknown victim. Therefore instead looking to see if a patient is breathing, you place your hand on their chest and “check for signs life.” Years of training out the window.

Moving and Handling

Another case of years of training out the window. The hands on training started with images of how not to move a patient. All the methods I have used for years assuming were best and safe practice. How was I supposed to “properly” move patients? Since I had arrived, according to the instructor, I had been man handling patients by pulling them up with a draw sheet. The training impressed me. To protect the nurse focus is given to the autonomy of the patient. The instructor reminds us that the moment you give a patient a gown they become ‘sick.’ By handing them the gown you confirm and add to their belief that they are helpless and ill and hence less inclined to help themselves. As healthcare providers we must remind them of their capabilities by simply asking them “how do you get around at home?” and “Show me.”

We learned how to guide a patient to lift themselves out of a chair. First their bum comes to the edge of the chair. They ground their feet. We next provide a gentle push to their lower back and stabilizing them by putting pressure on the opposite anterior shoulder. Another process we learned was how to guide a fallen patient off the floor into a sitting position without any physical help from the nurse. If you want to know these methods send me a message and I will share the magic. The underlining message from the training is parallel to the British healthcare, give power to the patient, let them do as much as they can on their own.

Nurse’s education

Talking to colleagues I learn there are many ways to become a nurse in the UK. Most people finish their formal education around age 16 after taking a general certification of education examination. At 16 you can take further education at “college” that offers vocational training, preparation to attend university, or nursing school. The majority of nursing schools are 2-3 years and unlike the US do not require prerequisites. Anatomy and physiology are taught along with nursing education. You can also become a nurse through an National Health System funded apprenticeship diploma through a mix of on the job training and classroom learning.

Nurses education is divided into four branches that do not intersect, adult nursing, pediatric nursing, midwifery or mental health. The qualification tests and educational requirements is distinct to each branch. A fellow emergency department (ED) nurse stated she prefers mental health nursing but understood the limitation if she only studied mental health. Her ultimate goal was to be ED nurse where you see patient in acute mental health crisis so she obtain her adult nurse degree as a primary and completed her mental health nursing as a secondary degree.

Emergency Nurse Practitioner

Emergency Nurse Practitioner (ENP) is a registered nurse who can assess, diagnosis, and prescribes treatment for patients who present with minor injuries and or illness. To become an ENP you require 3 years’ experience and must be a band 5/6 nurse. After a qualifying test, an interview that includes a presentation you get hired into the position. The training in our Trust is completed via Wessex Health Education England. Training is more of an apprenticeship with additional book learning. In the process you create a “portfolio” which verifies your depth of knowledge. The role of an ENP is subject to local variation in education and practice provision.  A fellow American nurse, Kyla Payne, recently completed the process and tell her story here.

Advance Clinician Practitioner

An ENP has a limited scope of practice compared to an Advance Clinician Practitioner (ACP).  Our version (American) of a nurse practitioner here is call is Advance Clinician Practitioner (ACP) ,Advance Critical Care Practitioner (ACCP) or Emergency Care ACP. Anyone registered as a healthcare professional with critical care experience and a bachelor’s degree can become an ACP. You apply to the ACP program via the Royal College of Medicine. ACPs trainee must complete a two-year program that leads to a postgraduate diploma or Master’s degree. Trainees are also employed by an NHS organization for the duration of their training. Teaching within hospitals is overseen by a local clinical lead that is responsible for the delivery of the clinical components of the training.  The education requirements are similar if not more than a US nurse practitioner.

What Band are you?

The band levels are another nuance I am still deciphering. All I can gather at this time is the higher the band the higher the authority and responsibility. And the hierarchy is palpable. I am a band 5 nurse, a standard staff nurse. Nurses with the knowledge base to triage or be in charge are band 6. I am very happy in my current pecking order.

One of the idioms I have come to learn, which was repeated by the respiratory therapist giving his lecture on noninvasive ventilation, is “I am not going to teach you to suck egg.” It translates to “I am going to tell you something you already know,” or do not offer advice to someone who has more experience than oneself. And even though the training is similar, I do feel I walked away with a bit more than I started, so maybe they will teach me the proper or just a different way to suck an egg?

Four nurses, Four Perspectives: Nursing in the time of COVID-19

The following are four pieces of writing, three by fellow American nurses and one by a Canadian nurse. We have all had different experiences but the core feelings are the same.

At the start…

by Rachel Cutshall

Rachel Cutshall at work

I very clearly remember the day the pandemic became real for me. In theatre (the main operating room), our days always begin with a multidisciplinary meeting to discuss the cases on our list. After making a plan for the day we talked extensively about coronavirus and what it could mean for us as healthcare workers.

There were only 51 cases in the UK at that point, but the scope and severity of the situation quickly became obvious. For the next few weeks our department was a hive of activity. Our anaesthetists spearheaded efforts to prepare the staff for the pandemic. The hospital was selected as a regional surge centre and as a result the elective caseload reduced to prepare for a massive influx of patients.

Instead of scrubbing and circulating, I worked alongside the anaesthetists and our education department to develop COVID-19 policies. I taught donning and doffing of protective personal equipment (PPE) and fit test staff for FFP3 masks. The department was buzzing for weeks, we took a course to prepare us for critical care nursing, and then we waited. We saw the tide recede and we braced for a tsunami that never came.

The tsunami that never came…till now

Fast forward to a year later and I wish I still had the adrenaline from the first wave. What we expected to happen then is happening now. Resources are stretched. Staff are exhausted. Beds are full. People are saying “it’s all hands to the pumps” and “it feels like trench warfare” and they aren’t wrong.

Instead of working in theatres, I’m now supporting learners across the Trust. A challenging role, but one that I think is extremely important. With pressure building from every side it’s essential that we remember to care for and support one another as best we can.

You can learn more about Rachel at her blog Anywayward which she launched at the start of the pandemic. She wrote an in depth piece at the start of the pandemic worth reading. Read more about her experiences as an American Expat and nurse in the UK.

Track and Trace

by Jamie Davies

I am a COVID-19 Test and Trace nurse for my Trust. We monitor positive COVID-19 employees or family members of the employees. The staff or family will get tested at designated sites outside the hospitals and we monitor the results and follow up. Our goal is to be quick and swift in notifying them, confirming they are not working and isolating at home. We ask them questions to identify what we call “high risk contacts” and “moderate risk contacts.” High risk contacts the people you live with which must also isolate and get tested if they become symptomatic. High risk contacts also include other employees who work with them on the ward and might have sat near them in the break room, both parties not wearing their masks while eating. Or a possible carpooling partner. Moderate risk contacts are if only one person took their mask off. Moderate risk employees or exposure continue to work but must do lateral flow tests (LFT) daily.

What’s a lateral flow test?

Lateral flow test are home COVID-19 test given out to NHS employees.  Employees are asked to do the test twice a week. Yes, we ask the employees to stick the swabs up their nostrils, mix in a solution, drop some drops on a pregnancy test looking device, and tell us if there are indeed two blue lines. Not the positive you hope for. We have captured a high number of asymptomatic positive tests with LFT. But it can also create a false reassurance, as they can be negative at home but a proper swab through the lab may turn up positive. We just always suggest any symptoms at all, even if LFT is negative, to go get a proper swab. I also act as a follow up for these people who are isolated at home. Give advice and offer support until they return to work.

Yes I do stick a swab up my nose regularly, grateful to be able to do this at home

Another plan

I am a pediatric nurse by training with over ten years’ experience. I did not plan on this job, it was not what I set out to do in England. At first I felt bad not being on the front lines, but I have found great purpose in this role. We are vital to helping control and slow the spread at the frontlines. I am part of the group having to make major decisions that affect the whole operation of the wards, including at times closing down a ward.  The speed of this spread and the symptoms even the youngest are experiencing are so eye opening. Major symptoms that stick out are headache, body aches, chills, extreme fatigue & sore throat. Not everyone has a cough, shortness of breath, high fever, nor lose their taste and smell. All I can advise is be vigilant in your hand washing, seeking a proper swab, social distancing/isolating and getting your vaccine. COVID 19 is indeed not a joke, propaganda, conspiracy theory or the government’s way of micro chipping us. This is a pandemic, history in the making. This is science’s time to shine.

You can learn more about Jamie and her family at thedaviespost.blogspot.com

My time with COVID-19

by The Nurse’s Eye

I am about to head in after three days off and I am mentally gearing myself for looks of desperation from patients. As I walk through the hospital doors I often take a deep breath reciting our family mantra, “we can do hard things.“ The last couple of weeks have been physically, emotionally, and mentally exhausting.

We are currently seeing the effects of what was thought to be an innocent holiday family gathering. Or the New Year’s party hosted by youth, who believe to be impermeable to the virus. Due to the mutation the National Health Service (NHS) is seeing 60% more patients versus the previous lockdown. We are seeing young to middle aged patients who are otherwise healthy, disintegrating with oxygen saturations that we wonder how they are even talking (64% on room air, improved to mid-80% with a mask at full oxygen). I think back on a study looking at postmortem lungs in COVID 19 patients. The lungs were necrotic and alveoli congested, drowning. I now see the patients breathless and I picture their lungs slowly getting more and more filled with fluid slowly tissue sloughing off and in need of oxygen. And now our Trust is running low on oxygen.

Our morning report now includes the level of oxygen in our hospitals.  A vague status as in “we are okay right now” or “there is no need to ration out.” But the thought of having to ration oxygen hits raw nerve. The porters bring portable oxygen compressors to use instead of the wall oxygen an attempt to preserve the main storage.

If they are here, they are sick

The NHS created a good system to monitor patients from home. First, if a patient is suspected of COVID-19 somehow (unknown to me) they are able to complete a home test. If confirmed positive, they get added to a Pulse Oximetry Clinic. The clinic remotely monitors oxygen levels with a pulse oximeter and detects early deterioration. If a patient has low oxygen levels or poorly the medical team comes to the patient’s home to evaluate them. A doctor or community nurse decides whether they need to come to the emergency department (ED). Once the patient has arrived to us they have already been evaluated by at least one healthcare provider is not more. We only see the sick.

The treatment plan changes daily. The latest cocktail is vitamin k, Enoxaparin and steroids. Patients come in with low oxygen level and feeling horrible, headaches, body aches no appetite, sometimes with vomiting and diarrhea and of course known COVID-19 positive. We hydrate them via an intravenous cannula. Check that their ambulatory (walking) oxygen level does not drop below 90% on room air and even though they do not feel great, we might send them home. We remind them to stay hydrated and to return if they have difficulty breathing. We send them home because our hospital is at capacity and we only have the space for the patients that require oxygen.

My worry…

The ED itself is saturated with a mix of COVID-19 patients awaiting beds and your usual ED lot of stroke patients, diabetic patients, bronchiolitis kids, or appendicitis. We attempt to keep the COVID-19 patients separate but when you have a query (unknown) abdominal pain with a fever, it is not only appendicitis but possible COVID-19, therefore they might be next to the patient I mention above who is COVID-19 positive.  My heart twists in agony knowing of a possible exposure, another possible transmission and reminding both patients to keep masks on please. Each patient has their own cubicle but they are only separated by a plastic partition.

At the end of the shift I change into my cloths but the surgical masks stays put. As I step into the fresh air I finally am able to rip it off. I breathe the air, standing a bit longer than necessary in the cold night air. Other than the 30 minutes we are given to eat our meal, we keep the mask on the remainder of the 12 hours, along with a face shield and a gown. I feel protected with my gear.  Not invincible, but secure enough to come home and hug Gary and Alvin good night before heading back for more.

At the Center of the Crisis

by Hannah Zywczok

Hannah a Canadian nurse I meet while studying for the OSCE has worked at St Thomas in London since the start of the pandemic she describes her experience below

The New Year’s began with a notification that St Thomas Hospital status was black. Black status reflects no capacity for patients, no beds to put the sick. I work on surgical ward converted again into a COVID ward. And with it I transition from a surgical nurse to a COVID nurse. We were told we would gain additional nurses which have yet to appear.  During my New Year’s Eve shift I was being pulled in so many directions I broke. I locked my locked myself in the medication room and sobbed loudly; a cleansing cry that shook me, lasting 10 minutes.  Afterwards, I washed my face, unlocked the door, and went back to work. 

We are tired too

Nurses are constantly asked to give more: care for more patients, to fill more job rolls, to ‘step up’ you signed up for it right? “We’re all in this together” was the motto during the first lock down. Hospital staff lived in a hotels for months in order to protect their vulnerable loved ones. There was evening claps from the community. There is none of that this time. People are tired of being stuck at home leading to frustration and anger. But we are also tired.

COVID has mutated causing a greater number of staff to be out sick compared to the first wave. The intensive therapy unit was short 39 staff one of the night shifts at the start of the year. The mood in the hospital is heavy and dark. The weight on my shoulders from the patient’s needs I cannot meet. I want to give them my best. I desperately want to ensure I do everything in my power to provide care that will enable them to fight this virus and walk off the ward but patients are coming in are sicker and younger than in the first wave. Short staffing equals higher patient to nurse ratios; more humans putting their faith in me. Someone needs water or medications, another patient needs the bathroom, and another spiked a temperature and needs immediate blood tests. A family member is on the phone wanting an update, a constant chaos.

photo credit: Ehimetalor Akhere Unuabona theeastlondonphotographer.com
We are wearing thin

Everyone is important, but as the nurse, you constantly are triaging what needs to happen now versus what can wait. There are days I leave the hospital feeling like I was constantly in motion and I did not do enough, while apologising for things in and out of my control. A daily grind, a daily battle, one in which feels like there’s no end in sight, but we need to be in this together. And as they say, hopefully this too shall pass.

Hannah Zywczok during her last visit to Winchester

You live through that little piece of time that is yours, but that piece of time is not only your own life, it is the summing-up of all the other lives that are simultaneous with yours. … What you are is an expression of History.

Robert Penn Warren, World Enough and Time

Grabbing onto to Hope

Today fear was softened. Among the death and sadness the virus has also inoculated our culture with fear; the fear of the unknown, of uncertainty toward our future, the fear of each other. But today the fear was softened as I received the COVID vaccine.

I received the Pfizer vaccine and my next dose is 12 weeks. England wants to vaccinate as many people first before giving out the second dose, the greater good. Studies have shown after the first dose you have 70% immunity and there is no harm in waiting for the additional dose.

This past week I cared for many young patients with respiratory illness or other unique symptoms that now fall under the COVID umbrella. I witnessed the rise in numbers first hand as the mutation spread in our community. We are no longer in Tier 4, we are in full blown lockdown and are only allowed out for essentials. No more alcohol takeaways. Alvin is once again at home doing remote learning. Gary and Alvin learned about the Ice Age and European geography today at “school.”

Boris is helping my Dry January efforts

COVID has permanently altered society. Words like lockdown, essential (key workers here), or PPE now have more meaning. I wonder in the aftermath what will stay and what will go. Masks, will we continue to use them when sick? I hope so, I hope this does not change but I can do without the fear. I hope we can overcome the isolation, stresses and disconnection from one another. As a friend reminded me often during the pandemic “this is not normal, give yourself grace.” Today I felt the grace, I felt the hope, here’s to tomorrow.

Exhausted but Learning

The week before the holidays I completed my supernumerary (orientation) period and I wrapped up my induction to the National Health Service (NHS) Foundation Trust.  The foundation Trust, an important detail in the words, is a different type of NHS organization with a stronger local influence and some may say is leading to the privatization of the NHS.

During the holiday week I was christened as a solo nurse. I held my head above water but my arms were flapping the entire time. I have an impending doom feeling at work. Worried constantly I will do something wrong. Miss an important part of the process, a piece to the puzzle I cannot see right now.  Be misunderstood due to the language difference.  Or give confusing information to a patient for the same reason.  

The puzzle of the commode chair going up the stairs
Why?

Communication

The other day I asked a patient who had fallen off their bicycle and scraped his legs an instinctive phrase, one I have recited many times, which could have turned out to be a very awkward moment.  I handed him a gown and asked him to “get undress and please make sure to take off your pants”

“Pardon me?” he responded with shocked unsure look.

“Please get undressed including your pants,” and that is when I heard myself. “Oh, your trousers I mean, you can keep your pants on.”  My explanation of having just arrived from the US did not soften the mood. The phrases I once recited without thought I now must alter.

Medications

As I mentioned before, medications are in locked cupboards that require a code to unlock. Inside the locked cupboard is another locked box with the controlled.  The keys for the box and cupboards are held by the charge nurse but get passed around throughout the day depending on who needs them.

You prepare your own medication. I already got my first nick from an ampoule (yes that is the correct spelling or at least in the UK) bottle. Everything seems to be in ampoule bottles and I am still figuring out how to finesse them. We do not have a pharmacist to double check or prepare our medications. This week alone I prepared an insulin infusion, multiple antibiotics, and the trickiest was acetylcysteine for paracetamol (Tylenol/acetaminophen) overdose. The acetylcysteine had to be calculated based on weight. Then drawn up from 5 ampoules, pushed into an intravenous bag filled with glucose. But first I had to create the 200ml intravenous bag since there were only 250ml bag. Talk about thinking things through.

Another revelation is narcotics are given out less frequently. I have not given out more than 10mg of Morphine in the last month, and that was divided between two patients; the first with a sternum fracture after blunt chest trauma and the other for a kidney stone. The first choice for analgesic is paracetamol 1 gram intravenous, which works wonders but is not used in the US due to high markup. How is society different when narcotics are given out more conservatively? I hope to investigate further…

Critical Thinking

I was told by a fellow US nurse working in the UK that once I got here all my critical thinking skills would be pushed aside. “Nurses are more tasked oriented”…. that’s what she said. Like everything this holds some truth, but I feel I do more critical thinking here than back home. Here you do not have a computer or an electronic medical record system (EPIC) to guide your triage. You have a bare box for your chief complaint to be described in less than 500 characters. Your knowledge base must be solid to differentiate a cardiac chest pain versus pulmonary emboli. Choosing those 500 characters carefully, remembering the PQRST of pain assessment.  And you triage based on Manchester Triage System (MTS), which I am still learning, but also on your clinical knowledge. And as many fellow nurses know, not every chest pain is Emergency Severity Index (ESI) level 2.

A different meaning of EPIC

Even with newness and overwhelming feelings I am still happy to be practicing nursing in the UK. Colleagues often ask me why I came to the UK which is not a straight forward answer but one I will elaborate on another occasion. But one of the key reasons is to care for the patient without the worry about the cost to them. Healthcare here is a human right, one that is given to all. I have had more than one person reply to this sentiment by saying “yes, it is nice to see at least some of your tax money coming back at you.”

I no longer have an anxious patient worried about their co-payment or deductible. Or the asthmatic patient who “bounced back” to the ED because they could not afford the prednisone, and now is in worse condition. Those stressors are no longer existent.

Colleagues

At least ten different countries represent the nursing pool in the A&E including Philippines, South Africa, Australia, Ireland, India, and Burma to name a few. We all choose nursing not for the high pay, nonexistent here, but for the desire to help people heal. We all come with different training and experience and we united to help those in need, a melting pot of nursing. Some with strong community ties bring food for each other and I often walk into the break room with a curry based picnic of sort.

The Hill

I wake up nearly every morning tired and sore from being on my feet for twelve hours, climb on my bike in the bitter cold, wearing five layers to stay warm. I bicycle up the steep hill towards the hospital. Some days I am defeated by gravity early. Others I inch a little further up the hill before I jump off to prevent toppling over.  Slowly I push my bike the rest of the way. I know someday I will glide up the hill as though it were second nature. Until then I will keep peddling a bit further every day. The same goes for nursing. I have a steep learning curve and I know someday it will be instinctive to be a nurse in the UK. Until then I will keep learning and growing as nurse as I care for those in need.

My heart, his childhood. He is one of the reason we are here.

And so it begins…

Almost two weeks since I started working at Winchester Accident and Emergency (A&E) aka Emergency Room/Department and it has been a whirlwind. I am still working on processing everything I am learning. The onslaught of information has been exhausting.

Walking down the corridor I was brought back to my time in Haiti when it was so hot and humid with no way of cooling down. This time it is not the heat, it is the surplus of information that I have to process. I often want to run into the break room, take off my mask and drink another cup of tea, even though I just had one.

Going back in time with paper documentation.
Vitals aka Observations are paper documented and there is a whole process/booklet for mental health patients

Information overload…

I am processing a combination of information- English hospital policies and procedures, written and observed. Deciphering the many accents of colleagues and patients and different medical vernacular. And to top it off, differentiating between sincere British kindnesses versus them politely attempting to tell me it is done differently here.  While the people from the southern United States are good at passive aggressive comments, the British invented and perfected it.

A very basic drawing of the A&E layout

Florence Nightingale worked at Winchester Hospital and it is surreal to know I walk the same halls. The A&E was broken apart due to COVID then loosely pieced back together back. Prior to COVID it has three major areas, minors, majors, and pediatric. Now it is subdivided into roughly twelve areas that fall into two categories of hot or cold. Hot for high probability or confirmed COVID patients and cold for low probability or negative COVID patient. And in the sideline there is also an Amber section for all the “maybe” and a completely separate pediatric area. And each hot/cold section has its own section of chairs “sit to fit” (mid acuity patient, a healthy chest pain vs chest contusion), trolleys aka gurneys (same as chairs but unable to sit), and resuscitation.

“Sit to Fit” area
Trolley area

Now I am the one with the accent

The vernacular has my ears sticking out. I have learned it is not dry heaving, it is retching. Giving report is “handover” as in “did you handover to the floor?” Transporting to xray you would “shift” the patient to xray.  Vital signs are observations, so you getting a set of obs. And when I ask if they want me to complete an EKG (electrocardiogram: a quick Polaroid of the electrical activity of a heart) they look at me with a contorted face,  till I correct myself by saying ECG. But maybe my favorite is “do you bleed?” It is how they ask if you are able to do venipunctures (blood draw) or cannulas (IVs). I keep wanting to say, yes I do bleed don’t we all, but I don’t want to cause unnecessary wrinkling of the eyebrows.

A pediatric needle for a blood draw.
I have never seen these before and they work great!

Certain things are the same, short staffing, lack of breaks, and making sure patients take off their brassiere before x-rays. But other things have my jaw on the ground. First there are no discharge instructions or paperwork, a note is sent to their general practitioner. The provider evaluates the patient; casually mention the patient is discharge well after the patient has left.  But if the patient requires antibiotics prior to discharge you obtain it from the TTO cupboard (To Take Out) and just give it to the patient.

Oh medications, all medications are in cupboards (cabinets) with locks. No pharmacy verification or Pyxis machines (Pyxis: automated medication dispensing system supporting decentralized medication management. It helps clinicians safely and efficiently dispense the right medications, for the right patients at the right time.) You do require all IV medications including Normal Saline or NCl as it is written here to be double signed by another registered nurse. A bit of a nuisance but quicker than waiting on pharmacy as my fellow Washington nurses will related

The reality of the NHS

All discharge medications are £9.15 and paid for via a kiosk

A revelation I could have learned through Google prior to my arrival is that the National Health System (NHS) does not really communicate with each other. I imagine a country wide EPIC (electronic medical record system used in majority of Washington State hospitals) system but in reality it is broken up into different little branches “trusts” that do not really talk to one another because as my mentor stated “they are competing for the same funding and staff.” One Trust might be more advanced and better off than another.

Another shocker, children do not have annual visits to their primary care provider/general practitioner like in the states. Therefore, after immunizations are complete, the child can go the majority of their childhood without seeing a provider. Hence the importance of the A&E.

This is the tip of the iceberg. I have already written pages and pages of things I want to share. I just need to get them typed up.  Things that have left me pondering for hours, a different way of practicing medicine in the A&E (ED) and funny stories all intertwined. I hope to have them ready to share soon but first I must continue to process all the information.

The last couple of days off have been a balance decompressing, life, and parenting. Decompression consists of numbing my brain watching bad rom-coms or playing games on my phone. Life is walks into town or through the local fields, runs, and of course laundry and dishes. Through parenting I am reminded that this will ultimately have the biggest effect on the world.

Questions for US Nurses

Last May I interview at the local Emergency Department (ED) with a Senior Sister (charge nurse) and the manger for my now current job. She asked about quality measures we follow in the US. I recited the ones burned into my brain, blood cultures first followed by antibiotics within 4 hours of a pneumonia diagnosis. The catheter-associated urinary tract infection (CAUTI) bundles to decrease UTIs with Foley use. And a big one for the ED is having appropriate documentation and orders for patients in restraints. Both interviewers gasped “OH NO! We do not use restraints!” And “please tell us you will NOT put anyone in restraints.” During my previous shift I had put a combative child into four point restraints. It broke my heart and this was a welcomed concept. But then I wondered. How DO you manage combative patients in the ED? And more questions arose…

The things I learned as a bystander about healthcare since our arrival is that are two emergency numbers you can use. The first, 999, is equivalent to 911. Then there is newer non-emergent number 111. We used it during our isolation period when Gary had cellulitis. You dial 111 if you need help but it is not an emergency. Or if you are unsure if it warrants an ED visit. You might have a medical provider come assess you and then an ambulance might or might not transport you to the ED.

As in the case with our elderly neighbor, he got evaluated by a solo paramedic and then an ambulance was called to transport him. All ambulances have lifts, so there is no strain on the back. And this crew was all female which brought a smile to my face.

Questions…..

So fellow healthcare workers in the USA what burning questions do you have for me about the healthcare system and how things are done here?

I am taking note of them and hope to answer them via the blog as I document my journey as a nurse in England.

Yes I might have been the noisy neighbor taking photos but check out the lift and the
pre assessment vehicle

The questions I have come up with for now are

How do you get by not using restraints in the ED? Especially with a patient effected by drugs or alcohol?

Can you send away a patient to follow up with their general practitioners if it is a minor complaint without full ED provider evaluation? Like after getting triaged?

Do you have less tests or more test done since it is a national health care system?

Do you practice to protect your license less here and hence less unnecessary testing?

Will I get more quality time with patients?

What questions do you have for me??? Go the contact page if you are unable to see the form below to send me your questions

Newer posts »

© 2024 The Nurse's Eye

Theme by Anders NorenUp ↑